Customer Service

Equally as important to as cut, color, clarity and carat weight is a fifth "c" -- customer service.

Beyond its unmatched diamond collection, JKG prides itself on its "best in class" customer service. To that end, the Group has assembled a team of diamond professionals who look to always provide a wide selection of the "right" diamonds at a moment's notice to help its retail partners close a sale.

Retailers who use JKG as their preferred diamond source benefit from the most competitive prices, access to special goods on memo, and other "added value" programs, i.e. exclusive trunk show support (where the Group's team of professionals bring a wide selection of diamonds and jewelry, including large stones and fancy colored diamonds, to present to retail customers), joint marketing and coop advertising ventures, special event support, in store and factory based training sessions, etc.

The focus at JKG is not to become a household name but rather to do everything to ensure that its retail partners are. Julius Klein Group - the brand behind the brand.